Store Policy

Terms & Conditions

Welcome to OBELO.  We are based in California, USA. OBELO brand is dedicated to crafting exquisite, handcrafted jewelry designed to embody elegance and sophistication for the modern woman. These Terms of Service ("Terms") govern your access to and use of our website, located at https://www.obelojewelry.com/ ("Site"), as well as any transactions, interactions, or services provided through it, including the purchase of our Products. By accessing, browsing, or placing an order on the Site, you ("Customer," "you," or "your") acknowledge that you have read, understood, and agree to be legally bound by these Terms and any additional policies referenced herein, such as our Privacy Policy and Shipping & Returns Policy. If you do not agree to these Terms, you must immediately cease using the Site.

These Terms constitute a binding legal agreement between you and OBELO. We encourage you to review them carefully and contact us with any questions prior to use.

2. Definitions

For clarity and precision, the following terms are defined as follows:

• "OBELO": OBELO, a sole proprietorship based in California, USA.

• "Site": The online platform owned and operated by OBELO, accessible at https://www.obelojewelry.com/, including all subdomains and related pages.

• "Customer": Any individual or entity accessing the Site or purchasing Products, whether as a guest or registered user.

• "Products": Handcrafted jewelry items, including earrings, necklaces, and other accessories, offered for sale on the Site.

• "Order": A request by a Customer to purchase Products, submitted via the Site’s checkout process.

• "Content": All text, images, designs, logos, and other materials displayed on the Site.

3. Use of the Site

3.1 Eligibility

The Site is available to individuals of all ages unless restricted by applicable law (e.g., minors may require parental consent for purchases under certain state laws). By using the Site, you represent that you have the legal capacity to enter into this agreement.

3.2 Permitted Use

You may use the Site solely for personal, non-commercial purposes, such as browsing and purchasing Products. Any unauthorized use, including but not limited to data scraping, automated access, or interference with Site functionality, is strictly prohibited.

3.3 Account Responsibility

While registration is not currently required, if we implement user accounts in the future, you will be responsible for maintaining the confidentiality of your account credentials and all activities conducted under your account.

4. Product Descriptions and Variations

4.1 Handcrafted Nature

OBELO Products are meticulously handcrafted, reflecting unique artistry and attention to detail. Due to this process, minor variations in color, texture, size, or design may occur between the Product received and its depiction on the Site. Such variations are inherent to handmade items and do not constitute defects.

4.2 Accuracy Disclaimer

We strive to ensure that Product descriptions, images, and specifications are accurate. However, we do not warrant that all Content is error-free or fully representative of the final Product due to lighting, screen settings, or artisanal differences.

4.3 Care Instructions

To maintain Product quality, Customers must avoid exposing jewelry to water and refrain from spraying perfume or other chemicals directly onto it. Failure to follow these instructions may void applicable warranties.

5. Pricing and Payment

5.1 Pricing

All prices are listed in U.S. Dollars (USD) and are exclusive of applicable sales taxes, which will be calculated and added at checkout based on your shipping address within the USA. Prices are subject to change without notice, though such changes will not affect confirmed Orders.

5.2 Payment Methods

We accept payment via all major credit cards (e.g., Visa, MasterCard, American Express, Discover). You agree to provide current, complete, and accurate payment information and authorize OBELO, or its third-party payment processor, to charge the full amount due, including taxes, at the time of Order placement.

5.3 Payment Processing

Payments are processed securely through industry-standard encryption. We are not liable for delays, errors, or fees imposed by your financial institution or payment provider.

5.4 Taxes

Sales tax is applied in accordance with California and applicable U.S. state laws. You are responsible for any additional taxes or fees not collected at checkout, should they arise.

6. Order Placement and Confirmation

6.1 Order Submission

Orders are submitted through the Site’s checkout process. Submission of an Order constitutes an offer to purchase, which we may accept or reject at our discretion.

6.2 Order Acceptance

An Order is deemed accepted only upon our issuance of a confirmation email to the address you provide. If we cannot fulfill an Order (e.g., due to stock issues or payment failure), we will notify you promptly and, if applicable, issue a refund for any pre-authorized charges.

6.3 Errors in Orders

You are responsible for ensuring the accuracy of your Order details (e.g., shipping address, Product selection). We are not liable for errors resulting from incorrect information provided by you.

7. Order Modifications and Cancellations

7.1 No Modifications or Cancellations

Due to the bespoke, made-to-order nature of our Products, all sales are final. Orders cannot be modified or canceled once submitted. Please review your selections carefully before completing your purchase.

7.2 Exceptions

In rare cases, we may permit modifications or cancellations at our sole discretion if the Order has not yet entered production. Contact us immediately at obelostyle@gmail.com to inquire, though approval is not guaranteed.

8. Product Availability and Fulfillment

8.1 Availability

Products are made to order and subject to material availability. We reserve the right to discontinue or limit quantities of any Product without prior notice.

8.2 Processing Time

Each Order requires one (1) to two (2) weeks for crafting and processing, depending on complexity and demand. This timeframe begins upon Order confirmation.

8.3 Shipping

We offer free standard shipping on all U.S. Orders via the United States Postal Service (USPS). Once shipped, delivery typically takes three (3) to five (5) business days within the USA. We do not currently ship internationally or offer expedited options.

8.4 Tracking

Where available, we will provide tracking information via email. If unavailable, you may contact us for updates.

9. Customer Obligations

You agree to:

• Provide truthful, accurate, and complete information when placing Orders or contacting us.

• Refrain from reproducing, distributing, or modifying Site Content without our express written consent, as this violates our intellectual property rights.

• Use the Site in a manner consistent with all applicable local, state, and federal laws, refraining from fraudulent, abusive, or disruptive activities (e.g., hacking, spamming).

• Indemnify and hold OBELO harmless from any claims arising from your breach of these obligations.

10. Intellectual Property Rights

10.1 Ownership

All Content on the Site, including product designs, photographs, logos, text, and layouts, is the sole property of Oksana Beloborodko, doing business as OBELO, and is protected under U.S. copyright and intellectual property laws.

10.2 Restrictions

You may not copy, reproduce, distribute, modify, or create derivative works from any Content without prior written permission from OBELO. Unauthorized use may result in legal action.

10.3 Customer Submissions

Any feedback, reviews, or images you submit to us (e.g., via email or social media tagging) grants OBELO a non-exclusive, royalty-free, perpetual license to use, display, and reproduce such content for marketing purposes, unless otherwise prohibited by law.

11. Limitation of Liability

11.1 Shipping Liability

To the fullest extent permitted by law, OBELO is not liable for delays, losses, or damages occurring during shipping, including those caused by USPS or other third-party carriers. Risk of loss transfers to you upon handover to the carrier.

11.2 Lost or Damaged Items

We are not responsible for items lost or damaged in transit. You may contact us at obelostyle@gmail.com to report such issues, and we will review claims on a case-by-case basis, though replacements or refunds are not guaranteed.

11.3 General Disclaimer

OBELO shall not be liable for any indirect, incidental, special, consequential, or punitive damages (e.g., loss of profits, emotional distress) arising from your use of the Site or Products, whether based in contract, tort, or otherwise, even if advised of the possibility of such damages.

11.4 Maximum Liability

Our aggregate liability, if any, shall not exceed the total amount paid by you for the Order giving rise to the claim.

13. Dispute Resolution

13.1 Informal Resolution

For any disputes or concerns, please first contact us at obelostyle@gmail.com. We will endeavor to resolve issues amicably within thirty (30) days of receipt.

13.2 Legal Action

If informal resolution fails, any dispute arising under these Terms shall be resolved exclusively in the state or federal courts located in California, as outlined in Section 17.

13.3 No Class Actions

You agree to resolve disputes individually and waive any right to participate in class actions or collective proceedings against OBELO.

14. Termination of Access

14.1 Our Rights

We may suspend or terminate your access to the Site, without prior notice or liability, if you violate these Terms, engage in unlawful conduct, or for any reason we deem necessary to protect our business interests or other users.

14.2 Effect of Termination

Upon termination, your right to use the Site ceases immediately, though any outstanding obligations (e.g., payment disputes) remain enforceable.

15. Changes to Terms

We reserve the right to amend these Terms at our sole discretion. Revised Terms will be posted on the Site with an updated “Last Updated” date. Your continued use of the Site after such changes constitutes acceptance of the revised Terms. We recommend periodically reviewing this page for updates.

16. Contact Information

For inquiries, support, or to exercise your rights under these Terms, contact us at:

• Email: obelostyle@gmail.com

17. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the State of California, USA, without regard to its conflict of law principles. Any legal action or proceeding arising from or relating to these Terms shall be brought exclusively in the state or federal courts located in California, and you irrevocably consent to the personal jurisdiction and venue of such courts.

18. Severability

If any provision of these Terms is deemed invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be severed or modified to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

19. Entire Agreement

These Terms, together with our Privacy Policy, Shipping & Returns Policy, and any other policies expressly incorporated by reference, constitute the entire agreement between you and OBELO regarding your use of the Site and purchase of Products. These Terms supersede all prior or contemporaneous agreements, representations, or understandings, whether written or oral.

20. Force Majeure

OBELO shall not be liable for delays or failures to perform obligations under these Terms due to events beyond our reasonable control, including but not limited to natural disasters, pandemics, labor disputes, government actions, or carrier disruptions. We will notify you of such events and resume performance as soon as practicable.

21. Third-Party Links

The Site may contain links to third-party websites (e.g., social media platforms like Instagram). We are not responsible for the content, accuracy, or practices of such sites, and your use of them is at your own risk.

22. Electronic Communications

By using the Site or contacting us, you consent to receive electronic communications (e.g., order confirmations, policy updates) via email or Site postings. You agree that such communications satisfy any legal requirement for written notice.

We are committed to providing you with exceptional handcrafted jewelry and a seamless shopping experience through the Site. These Terms of Service are designed to ensure a fair and transparent relationship between OBELO and our valued Customers. By adhering to these Terms, you help us maintain the integrity of our craft and community. Should you have any questions or need assistance, we invite you to reach out to us at obelostyle@gmail.com. Thank you for choosing OBELO, where elegance meets individuality.

1. At OBELO ("we," "us," or "our"), a sole proprietorship based in California, USA, we are committed to protecting the privacy of our customers and visitors ("you" or "your") who interact with our website at https://www.obelojewelry.com/("Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in connection with your use of the Site, purchases of our handcrafted jewelry, and subscription to our newsletter. By accessing or using the Site, you consent to the practices described herein. If you do not agree, please refrain from using the Site.

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This Privacy Policy complies with applicable laws, including the California Consumer Privacy Act (CCPA) and Federal Trade Commission (FTC) guidelines, and reflects our commitment to transparency and data protection.

2. Information We Collect

We may collect personal information to fulfill orders, improve your experience, and operate our business effectively. The types of information we collect depend on how you interact with the Site.

2.1 Information You Provide

We may collect the following personal information directly from you:

• Order Information: Full name, billing address, shipping address, email address, and payment details (e.g., credit card number) when you place an order.

• Contact Information: Email address when you subscribe to our newsletter or contact us at obelostyle@gmail.com.

• Customer Support: Any additional details you provide when reaching out to us (e.g., inquiries about damaged items).

2.2 Information Collected Automatically

We may collect certain information automatically when you visit the Site:

• Device and Usage Data: IP address, browser type, operating system, pages visited, time spent on the Site, and referring URLs.

• Cookies and Tracking Technologies: If enabled, cookies may track your preferences and Site navigation. (Note: You indicated uncertainty about cookies/analytics; this is included as a placeholder pending your setup confirmation.)

2.3 Information from Third Parties

We do not currently collect personal information from third parties beyond what is necessary for order fulfillment (e.g., payment processors). If this changes, we will update this policy accordingly.

3. How We Use Your Information

We may use your personal information for the following purposes:

• Order Fulfillment: To process, ship, and confirm your purchases, including communicating order status updates.

• Customer Service: To respond to inquiries or address issues (e.g., case-by-case reviews of lost/damaged items).

• Newsletter: To send you updates about OBELO if you opt into our mailing list.

• Site Improvement: To analyze usage patterns and enhance Site functionality (if analytics are implemented).

• Legal Compliance: To comply with applicable laws, regulations, or legal processes (e.g., tax reporting).

We do not use your information for promotional emails beyond the newsletter unless you explicitly consent.

4. Legal Bases for Processing

Our processing of your personal information is based on:

• Contractual Necessity: To fulfill your orders and provide services you request.

• Legitimate Interests: To improve our Site and respond to inquiries, provided such interests do not override your rights.

• Consent: For newsletter subscriptions, where you opt in voluntarily.

• Legal Obligation: To meet regulatory requirements (e.g., tax records).

5. How We Share Your Information

We limit the sharing of your personal information as follows:

5.1 Third-Party Service Providers

We may share information only as necessary to operate our business:

• Shipping: United States Postal Service (USPS) receives your name and shipping address to deliver orders.

• Payment Processors: Credit card details are securely transmitted to our payment provider to process transactions (we do not store full payment information).

5.2 No Marketing Sharing

We do not sell, trade, or share your personal information with third parties for marketing purposes.

5.3 Legal Requirements

We may disclose your information if required by law, court order, or government authority, or to protect our rights, property, or safety, or that of others.

6. Data Protection Measures

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, misuse, or disclosure. These include:

• Secure Socket Layer (SSL) encryption for data transmission.

• Restricted access to personal information by OBELO personnel.
However, no online system is 100% secure, and we cannot guarantee absolute security.

7. Your Rights Under Applicable Law

7.1 CCPA Rights (California Residents)

If you are a California resident, you have the following rights under the CCPA:

• Right to Know: Request details about the personal information we collect, use, or disclose about you.

• Right to Delete: Request deletion of your personal information, subject to exceptions (e.g., order records).

• Right to Opt-Out: Opt out of the sale of your personal information (not applicable, as we do not sell data).

• Right to Non-Discrimination: We will not discriminate against you for exercising these rights.

To exercise these rights, contact us at obelostyle@gmail.comwith “CCPA Request” in the subject line. We will respond within 45 days, as required by law.

7.2 General Rights

All users may:

• Unsubscribe: Opt out of our newsletter by clicking the “unsubscribe” link in any email.

• Access or Correct: Request access to or correction of your personal information by emailing us.

8. Data Retention

We retain your personal information only as long as necessary:

• Order Data: Retained for seven (7) years to comply with tax and accounting obligations.

• Newsletter Data: Retained until you unsubscribe, after which your email is deleted within thirty (30) days.

• Usage Data: Retained for one (1) year for Site improvement purposes, then anonymized or deleted (if analytics are active).

9. Opt-Out Preferences and Do Not Sell or Share My Personal Information

9.1 Opt-Out of Marketing Communications

We respect your preferences regarding how we communicate with you. If you have subscribed to our newsletter, you may opt out at any time:

• Method: Click the “unsubscribe” link provided at the bottom of any newsletter email.

• Processing: Your email address will be removed from our mailing list within thirty (30) days of your request.

• Alternative: If you experience difficulties, email us at obelostyle@gmail.com with “Unsubscribe Request” in the subject line, and we will process your request promptly.

We do not currently send promotional emails beyond the newsletter. Should this change, we will provide additional opt-out options and obtain your consent as required by applicable law.

9.2 Do Not Sell or Share My Personal Information

Under the California Consumer Privacy Act (CCPA), California residents have the right to opt out of the sale or sharing of their personal information. As of the Last Updated date:

• Our Practices: OBELO does not sell your personal information to third parties for monetary or other valuable consideration, nor do we share it for cross-context behavioral advertising (e.g., targeted ads based on tracking). We only disclose your information as necessary for order fulfillment (e.g., to USPS for shipping or payment processors for transactions), which is not considered a "sale" or "sharing" under the CCPA.

• Your Right: Even though we do not sell or share your data, you may still direct us not to do so in the future by submitting a request.

• How to Request: Email us at obelostyle@gmail.com with “Do Not Sell or Share My Personal Information” in the subject line. Include your full name and email address associated with your order or subscription.

• Verification: We may request additional information to verify your identity and ensure the request’s legitimacy.

• Processing: We will process your request within forty-five (45) days, as required by the CCPA, and confirm compliance via email.

9.3 Cookies and Tracking

If we implement cookies or analytics tools (e.g., Wix Analytics) in the future that involve sharing data with third parties, we will notify you via a cookie banner and provide opt-out options here and in our Cookies section (Section 10). Currently, no such sharing occurs beyond essential Site functions.

9.4 Non-Discrimination

We will not discriminate against you (e.g., deny service, charge different prices, or reduce quality) for exercising your CCPA rights, including opting out of data sales or sharing.

10. Cookies and Tracking Technologies

10.1 Use of Cookies

The Site may use cookies or similar technologies to enhance functionality and user experience. Types may include:

• Essential Cookies: Necessary for Site operation (e.g., checkout process).

• Analytics Cookies: To track Site performance (e.g., page views).

10.2 Consent and Opt-Out

If cookies are implemented, you will be notified via a cookie banner with options to accept or decline non-essential cookies. You may also disable cookies via your browser settings, though this may affect Site functionality.

11. Third-Party Links

The Site may include links to third-party platforms (e.g., Facebook, Instagram, Pinterest). This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices. Review their policies before providing personal information.

12. Children’s Privacy

The Site is not directed to individuals under 13 years of age. We do not knowingly collect personal information from children. If we learn that such data has been collected, we will delete it promptly. Contact us if you believe this has occurred.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on the Site with the “Last Updated” date revised. Your continued use of the Site after such changes constitutes acceptance of the revised policy. We recommend reviewing this page periodically.

14. Contact Information

For questions, requests, or concerns about this Privacy Policy or your personal information, contact us at:

• Email: obelostyle@gmail.com

• Subject Line: “Privacy Inquiry”

• Response Time: We aim to respond within five (5) business days, or 45 days for CCPA requests.

15. Enforcement and Compliance

This Privacy Policy is enforceable under California law, as specified in our Terms of Service. We are committed to resolving any complaints about our privacy practices promptly and fairly.

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